Right of withdrawal for consumers

You have the right to withdraw from a distance contract within fourteen days without giving a reason, unless a statutory exclusion or expiry rule applies. For service contracts, the withdrawal period begins on the day the contract is concluded.

To exercise the right, inform us of your decision through an unequivocal statement, for example by letter or email.

Ömer Hakan Ölçer – Hafsa Software
Fritz-Reuter-Str. 19
21629 Neu Wulmstorf, Germany
Email: info@hafsa.de
Phone: +49 176 61660555

It is sufficient to send your notice before the withdrawal period expires. You are not required to use the model form below.

If you withdraw, we will reimburse all payments received from you in connection with the contract without undue delay and no later than fourteen days after we receive your notice. We normally use the same payment method as the original transaction unless expressly agreed otherwise, and do not charge a reimbursement fee.

If you asked for services to begin during the withdrawal period, you must pay a reasonable amount corresponding to the proportion of services provided up to withdrawal compared with the total contractual scope.

For a service contract, the right of withdrawal may expire after the service is fully performed if performance began only after you expressly consented and acknowledged that full performance would cause you to lose that right, and we then fully performed the contract.

For digital content not supplied on a tangible medium, the right may expire when performance begins if the express consent, acknowledgement and contract confirmation required by law have been provided. Whether these rules apply depends on the individual contract and statutory conditions.

If you wish to withdraw, you may use the following text and send it to us:

To: Ömer Hakan Ölçer – Hafsa Software, Fritz-Reuter-Str. 19, 21629 Neu Wulmstorf, Germany, info@hafsa.de, +49 176 61660555

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the following service / digital content (*):
– Ordered on (*):
– Name of consumer(s):
– Address of consumer(s):
– Date:
– Signature (only for a paper notice):

(*) Delete as appropriate.